We have been providing professional hotel management for more than five years. Our clients are independent hotel owners, developers, investors and state-owned enterprises.
Hotel management is our key service; this is what we do best. In the frame of Management Agreement signed between an owner and IFK Hotel Management — we manage a property and guard your interests. We comply with international standards and show efficiency in all areas we work in. There are several objective and measurable indicators to evaluate the performance of the management company: financial figures, guest satisfaction, service quality index, employee satisfaction and return on investments.
Services provided by IFK Hotel Management:
- Pre-opening procedures implemented due to approved Pre-opening Plan, including:
- preparation and approval of staffing and recruitment schedule;
- preparation and approval of Marketing & Advertisement Activities Plan for pre-opening period;
- preparation, approval and implementation of Pre-opening Budget.
- Grand opening.
- Strategic and operational hotel management.
- Assistance in entering contracts necessary for hotel’s proper operation.
- Planning, budgeting and management accounting according to USALI.
- Standards and operation procedures implementation for all hotel departments.
- Development and implementation of Sales & Marketing Plan.
- Rate policy development.
- Revenue management.
- Marketing, advertising, PR; online and offline hotel promotion.
- Human resources: recruitment, hiring, motivation and training.
- Quality management: surveys, “Mystery Guest” annual audit.
- Technical support and maintenance.
- Franchise assistance.
- Implementing and following the standards of the selected brand.
Increasing of investment attractiveness of a property and cost reduction, profit maximization and reduced payback period of a project.