Hotel Management

IFK Hotel Management services include — pre-opening, operating hotel management and franchising.

We have been providing professional hotel management for more than five years. Our clients are independent hotel owners, developers, investors and state-owned enterprises.

Hotel management is our key service; this is what we do best. In the frame of Management Agreement signed between an owner and IFK Hotel Management — we manage a property and guard your interests. We comply with international standards and show efficiency in all areas we work in. There are several objective and measurable indicators to evaluate the performance of the management company: financial figures, guest satisfaction, service quality index, employee satisfaction and return on investments.

Each project is considered as a unique one. We mind all the specific features it possesses and pay special attention to business aims of an owner. That is why we are open to discussion and our Management Agreements are flexible.

Services provided by IFK Hotel Management and regulated by Management Agreement:

- preparation and approval of staffing and recruitment schedule;
- preparation and approval of Marketing & Advertisement Activities Plan for pre-opening period;
- preparation, approval and implementation of Pre-opening Budget.
  • Grand opening.
  • Strategic and operational hotel management.
  • Assistance in entering contracts necessary for hotel’s proper operation.
  • Planning, budgeting and management accounting according to USALI.
  • Standards and operation procedures implementation for all hotel departments.
  • Development and implementation of Sales & Marketing Plan.
  • Rate policy development.
  • Organization of sales process.
  • Revenue management.
  • Marketing, advertising, PR; online and offline hotel promotion.
  • Human resources: recruitment, hiring, motivation and training.
  • Quality management: surveys, “Mystery Guest” annual audit.
  • Technical support and maintenance.
  • Franchise assistance.
  • Implementing and following the standards of the selected brand.

Owner gets:

Increasing of investment attractiveness of a property and cost reduction, profit maximization and reduced payback period of a project.


Hotel Management

Golden Tulip Rosa Khutor Hotel (Krasnaya Polyana, Sochi), opened — 2013, managed by IFK Hotel Management
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